The Asante Warranty Paint Policy
Warranty:
Asante Paint & Décor warrants labor and material for a period of one (10) years from date of significant completion of the project. If paint failure appears, we will supply labor and materials to correct the condition without cost. This warranty is in lieu of all other warranties, expressed or implied. Our responsibility is limited to correcting the condition as indicated above.
This warranty excludes, and in no event will your company be responsible for consequential or incidental damaged caused by accident or abuse, temperature or humidity changes, settlement, or moisture, i.e., cracks caused by expansion and/or contraction. Cracks that were properly prepared as indicated at time of job are not covered under this warrantee.
Standards:
All work is to be completed in a work man like manner according to standard practices. It is essential that the work area be available to us free from the other trades in the immediate working area. Workers will remain on the job until completion of project, weather permitting. All agreements contingent upon strikes accidents, or delays beyond our control. All work will be done as per standards of the PCA (Painting Contractors of America). Standards are available for review by request or at the following link:
The painting contractor (Asante P&D) will produce a “properly painted surface”. A “properly painted surface” is one that is uniform in color and sheen. It one that is free of foreign material, lumps, skins, sags, holidays, misses, strike-through or insufficient coverage. It is a surface that is free of drips, spatters, spills, or over-spray, which the contractors’ workforce causes.
Compliance to meeting the criteria of a “properly painted surface” shall be determined when viewed without magnification at a distance of five feet or more under normal lighting conditions and from a normal viewing position. All materials will be applied in accordance with the manufacturer’s recommendations.